Terms of use

Last updated: August 2026

1Introduction

Welcome to the Castle Commerce website, operated by Forestbit. These Terms govern your use of this site, published demos, and informational materials about our services.

Implementation, operations, or SaaS product contracts are formalized separately — what is here does not replace a signed proposal or contract.

2Acceptance

By accessing or using this site, you confirm that you have read and agree to these Terms.

If you do not agree, stop using the site. Changes published on this page take effect from the date shown.

3Website, demos, and materials

The site presents consulting, implementation, and e-commerce operations services on VTEX, Shopify, Magento, and WooCommerce.

Published demos are UX references for commercial conversion — they do not represent client production code, infrastructure, or environments.

Content, indicative pricing, and features may be updated without prior notice.

4Services and proposals

Information on the site — including product pages such as Castle Copilot and VectorGen — does not constitute a binding commercial proposal.

Scope, timelines, pricing, and SLAs are defined in a proposal or contract signed between you and Forestbit.

Recurring or cross-platform products may have additional conditions described in the corresponding contract.

5Acceptable use

You agree not to use the site for illegal, fraudulent purposes, or in ways that harm your operation or that of third parties.

Unauthorized access attempts, automated scraping that degrades the service, malware distribution, or violation of applicable laws are prohibited.

6Data and privacy

We may collect technical and analytics data to improve the site and understand how visitors interact with our content.

Data submitted via the contact form or WhatsApp is used to respond to your request and, when applicable, continue the commercial conversation.

Do not submit sensitive data (such as personal documents or credentials) through public site forms.

7Intellectual property

Trademarks, copy, images, demos, and other materials displayed on this site are owned by Forestbit or authorized licensors.

Unauthorized reproduction, copying, or redistribution of materials is prohibited unless expressly permitted in writing.

8Limitation of liability

The site and demos are provided "as is" to the extent permitted by applicable law.

Forestbit is not liable for indirect, incidental, or consequential damages arising from use of the site or information published on it.

9Changes

We may update these Terms periodically. Relevant changes will be reflected on this page with the update date.

10Contact

Questions about these Terms: email contato@castlecommerce.com.br or reach us via the WhatsApp link shown on the site.

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